Shipping policy
Shipping and Delivery Information
Minimum Delivery Time: 2 Working Days
Maximum Delivery Time: 8 Working Days
Shipping Policy
Thank you for visiting and shopping at Thakurwoodworks. The following terms and conditions constitute our Shipping Policy:
Shipment Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Minimum Delivery Time: 2 working days
Maximum Delivery Time: 8 working days
Delivery delays can occasionally occur due to unforeseen circumstances beyond our control (such as natural disasters, inclement weather, or carrier delays). In such cases, we will communicate any delays promptly to the customer.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Thakurwoodworks is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Thakurwoodworks is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Issues with Delivery
In the event that there are issues preventing the delivery of your order within the maximum delivery timeframe of 8 working days, we will initiate a refund after contacting you. Alternatively, you may voluntarily request a refund if you choose not to wait for the resolution of the issue. Please contact our customer service team at thakurwoodworks@gmail.com for assistance.